Troubleshooting and FAQ
Every error message explained, what to check first, and how to reach support.
6 articles
- 01The AI is not replyingA checklist to find, in order, why the AI stays silent on a creator or on one fan: license, balance, scripts, schedule, per-fan switch, fan lists, business connection, extension.
- 02Extension and sync issuesOnlyFansFix an OnlyFans creator that shows Sync warning, Sync error or Never synced: re-open the extension session, re-sync fans, messages and media.
- 03Telegram connection issuesTelegramFix a Telegram creator with no business connection, an invalid or rotated bot token, a Secretary Mode problem or a rate limit.
- 04Payments and balance issuesWhat to do when a crypto invoice stays pending or expires, when you sent on the wrong network, when the balance goes negative or a license does not renew.
- 05Error messagesEvery error, validation and refusal message of the OnlyChat dashboard and OnlyVault, what it means and how to fix it, grouped by screen.
- 06Contact the teamWhat to check before writing, what to include (creator name, screenshot, time, exact message) and where to reach the OnlyChat team.